At Roeckl Sales Store, we understand that equestrian gear isn’t just about style—it’s about performance, safety, and the seamless experience of your ride. That’s why we’ve designed our global delivery services to match the reliability and quality of our premium equestrian products.

Our Delivery Promise

Whether you’re a competitive rider preparing for your next event or a recreational rider enjoying weekend trails, we ensure your gear arrives when you need it. From our Oklahoma City headquarters to stables worldwide (with some regional exceptions), we bridge the distance between premium equipment and passionate riders.

Shipping Options Designed for Riders

Standard Shipping: For Riders Who Need Gear Fast

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal for riders who can’t wait to try their new tall boots or need that perfect-fitting helmet before an upcoming competition. Our standard option provides tracking and reliable delivery timelines.

Free Shipping: Value Without Compromise

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: Free on orders over $50

Perfect for recreational riders planning ahead or parents outfitting growing young equestrians. Enjoy the same quality packaging and care with our economical shipping solution.

Behind the Scenes: Our Shipping Process

Every order at Roeckl Sales Store receives the same attention to detail we apply to selecting our products:

  1. Order Processing (1-2 days): Our team carefully checks and packages each item, ensuring your gloves, boots, or safety vests arrive in perfect condition.
  2. Dispatch Notification: You’ll receive tracking information the moment your gear leaves our facility.
  3. Global Transit: Our partnerships with premium carriers ensure your equipment travels safely across continents.

International Considerations

While we ship globally, please note:

  • Some Asian regions and remote areas may have delivery restrictions
  • Customs fees (if applicable) are the responsibility of the recipient
  • All orders include necessary documentation for smooth customs clearance

Our Return Policy: No Hassle, Just Happiness

We stand behind our products as strongly as we stand behind our riders. If your gear doesn’t meet your expectations:

  • 15-day return window from delivery date
  • Items must be in original, unused condition
  • Easy return process initiated through our customer service

At Roeckl Sales Store, we believe the right gear makes all the difference in your riding experience—and that includes getting it to you reliably. Whether you choose our speedy standard shipping or economical free option, we treat every delivery with the care we’d want for our own equestrian equipment.

Questions about shipping to your stable? Our customer service team at [email protected] is always ready to help.

Ride with confidence. Ride with Roeckl.